How does Neckovery work?

• The Neckovery™ works by using a combination of low-frequency electrical impulses, consistent heat, and TENS (Transcutaneous Electrical Nerve Stimulation) technology.
  
  

  What are the benefits?

  • Uses TENS (Transcutaneous Electrical Nerve Stimulation) to simulate a real human massage.

  • Promotes blood circulation to relieve neck, head, and shoulder pain and relax your whole body.

  • Offers 3 different massage techniques and 15 levels of intensity for a complete, personalized experience.

How to use Neckovery?

1. Turn on the device.
2. Wipe any moisture from your neck.
3. Place the device on your neck
4. Use the remote to adjust the settings.

What is the size and weight of the product?

• The Neckovery has an approximate weight of 370 grams and dimensions of 18 x 16.5 x 5 cm.

Most Frequently Asked Questions

• Who can use the Neckovery™?

  • It's a safe and effective treatment however we recommend that some groups of people avoid TENS treatment unless specified by a doctor:

    • Pregnant women

    • People with epilepsy

    • People with heart problems

    • People with a pacemaker or any other type of electrical or metal implant.

• How long until I see relief in my neck pain?

  • Instantly! Our Intelligent Neck Massager will provide instant relief from neck pain & tension the first time you use it. With the Neckovery™ there will be a noticeable difference in your neck pain.  

• Will it fall off easily?

  • Nope! The Neckovery™ has an ergonomic "L" shape design. It fits more tightly on your neck than regular neck massagers.

• Does it hurt?

  • Absolutely not! The rated working voltage is 5V which is far lower than the international safety voltage standard of 36V. The device uses pulses technology so you will feel a mild electric flow and heat sensation, but it won't hurt you. You can adjust the levels of intensity to where is most comfortable for you.

• How do I charge it?

  • The Neckovery™ comes with a USB charging cable, so simply plug it into the device and into any USB port.

• How do I clean it?

  • Simply use a disinfectant wipe or damp paper towel and leave to air dry while not in use. Ensure the power is switched off.

• What if it doesn’t work for me?

  • Our device comes with a 30 Day Risk-Free Guarantee. We’re incredibly confident that you’ll get relief from your neck pain, tension headaches, and soreness with our device, but if you don’t please contact [email protected] within 30 days of receiving the product.