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GuaranteeUpdated 2 years ago

  • If any of the Kenko Back™ products do not live up to their claims, just send us an email at [email protected] and you will be able to claim a full refund, provided it is within 60 days of delivery.
  • Our Returns Policy time frame is 60 days from when an order arrives at your address. The buyer is responsible for returning the product/s to us for assessment, repair, or exchange.
  • For more information about our returns, you can go to
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